Statement: Launceston Area

On Tuesday February 18th, a lottery canvasser for the Devon Air Ambulance was working in Tesco Launceston in Cornwall. 


Unfortunately the canvasser engaged a member of the Cornwall Air Ambulance team who was not in uniform and gave him incorrect information about the Cornwall Air Ambulance, in the furtherance of efforts to sign up support for the Devon Air Ambulance Trust.  Neither charity would normally fundraise in this way outside of our respective county.


This happened towards the end of the day, and we do not know if the canvasser acting for Devon Air Ambulance Trust was giving out the same message to many other fundraisers earlier in the day.


We would like to set the record straight, and point out that the Cornwall Air Ambulance, which was actually attending a serious incident in Launceston at the time on Tuesday, does have plans to extend it’s flying hours in future winters, increasing our availability to airlift patients from the Launceston area, and for that matter, the rest of Cornwall and the Isles of Scilly.


We would also like to take this moment to say that the Cornwall and Devon Air Ambulance trusts work closely together, both operationally and charitably.


We would like to thank Devon Air Ambulance Trust for looking into this matter so quickly, and we are sorry for any confusion caused to Cornish customers in Tesco Launceston.